Send a Digital Case

We accept digital cases from nearly every major intraoral scanner. Find your scanner in the list below and follow the necessary instructions.

  • Cerec Scanner Cerec
  • iTero® iTero®
  • Trios Trios
  • 3M™ True Definition Scanner 3M™ True Definition Scanner
  • E4D-Planmeca Planscan E4D-Planmeca Emerald™
  • Carestream Carestream

Cerec

  • Create or Login to your CEREC Connect account
  • Select “MY CEREC CONNECT”
  • Type “Emerald Dental Lab” in the box for Company Name
  • Click FIND
  • Check the box to the bottom left for "Emerald Dental Lab”
  • Click ADD to complete the registration

iTero®

  • Call 800-577-8767
  • Select Option 1
  • Request that Emerald Dental Lab is added to your scanner and Identify our lab using our phone number: 516.327.0810
  • After Emerald Dental Lab has been added, restart your scanner
  • After connecting to us as a lab, select Emerald Dental Lab on your scanner when sending files

Trios

  • Go to us.3shapecommunicate.com in a web browser
  • Connect with Emerald Dental Lab as Lab by searching [email protected]
  • After connecting to us as a Lab, select Emerald Dental Lab when sending files

3M™ True Definition Scanner

  • Call 3M™ support at 800-634-2249 select Option 3
  • Select Option 1 and request support Emerald Dental Lab be added to your scanner
  • 3M™ will then confirm with Emerald Dental Lab and add connection remotely

E4D-Planmeca Planscan

  • Select Find a lab option on your scanner
  • Search for either Emerald Dental Lab or [email protected]
  • Add Emerald Dental Lab
  • Select Emerald Dental Lab when submitting scans

Carestream

Option: 1 Option: 2
  • Visit Carestream Connect on your scanner
  • Search for Emerald Dental Lab
  • Add Emerald Dental Lab
  • Select Emerald Dental Lab when submitting scans raw STL files
  • Email Emerald Dental Lab at [email protected]
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